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Long-form on running a self-order kiosk that’s actually built for Square. Customer flow, multi-kiosk fleets, rush-hour throughput, and tipping that respects everyone.
- Foundational· 9 min read
How a self-order kiosk transforms a Square-powered business
When the customer types their own order, remakes drop, throughput rises, and the morning rush stops feeling like crisis management. A look at the customer flow, the multi-kiosk fleet behaviour, and what "native Square" actually means.
Read article - Deep-dive· 11 min read
What "native Square integration" actually means in a kiosk
Catalog, Modifiers, Item Options, Loyalty, Gift Cards, Webhooks, Dining Options, Multi-Location. A walkthrough of every Square API surface a kiosk should exercise, and the corners most kiosk apps miss.
Read article - Operational· 9 min read
The morning-rush playbook
How to handle a Saturday morning rush without breaking service. The throughput math, where remakes come from, and the elastic-pace effect of letting customers self-serve while the team helps the ones who want help. Drawn from three peak summer seasons at Cafe Meria.
Read article - Manifesto· 10 min read
Tipping that respects everyone: kiosk tip UI without dark patterns
Equal-weight buttons, transparent disclosure, live percentage math, custom amounts. Why the lift in tip rate isn't a trick — it's a fair experience. And why dark-pattern tipping erodes long-term trust.
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The kiosk app behind the articles launches June 1.
Order June ships on the Apple App Store and Square’s App Marketplace. Drop your email to be among the first to install.